Sales Support Engineer - Prodieco

job available

Sales Support Engineer

Position Available

Full-Time

About Prodieco

At Prodieco we are dedicated to designing & manufacturing high performance Blister Tooling and advanced engineering solutions for the pharmaceutical industry.

Quality, precision and a passion to exceed our customers’ expectations, drives everything we do.

Our ethos is simple: there is always a better way. You will see this in our continuous drive for internal process improvement but more importantly in the dedication to enhance every tool design to produce the perfect blister pack.

Pride, dedication and an unwavering commitment to perfection are at the heart of what we do.

When you join us at our home in Cookstown, you are joining some of the most talented craftspeople and engineers in the world. We are looking for people who will help shape the next chapter of the Prodieco story. From the engineering design office to the workshop floor and support functions, we are a close team united by one desire: working to provide a service that is second to none. Our passion inspires people to join, and makes them want to stay.

We look for hard-working team players who are responsible, honest and able to be creative when faced with challenge. Crafting our world renowned tooling requires flawless attention to detail, which should follow through in everything that you do. To help you achieve your best, we provide many ways for you to develop and grow, supported by an attractive benefits package and a great working environment.

Our state of the art production facility operates as an exemplar of LEAN manufacturing in operation. From material sourcing and selection to high speed engineering equipment, the pursuit excellence run through our operations.

job description

Sales Support Engineer

In Prodieco we have a multinational Sales Team operating in markets all around the world servicing the Pharmaceutical industry. The role of the Sales Support Engineer is to provide engineering support to this Sales Team and also directly to customers for all new blister packaging projects. They will join an existing team and act as the initial point of contact to review all new blister tooling projects and provide technical expertise & innovative packaging solutions to our customers.

The Sales Support Engineer’s main area of responsibility will be the technical ownership of new projects and will provide technical leadership on any project issues in line with business strategies and objectives. They will be responsible for the smooth flow of both technically and commercially approved projects and ensure each project is well documented in order to hand over to the next stage of the process.

Fluent German and English language skills required.

Key duties:

  • Cross functional technical role primarily dealing with Blister Tooling Enquiries
  • Play an important technical support role in the developmental stage of new projects
  • Oversee all technical aspects of new enquiries including initial blister design &
  • based on the customer’s individual packaging SKU/format requirement
  • Carry out, control & document results of feasibility studies & tests to identify and manage risks throughout the project development process
  • Define the scope of supply & minimum tooling requirement for each individual project & blister packaging format
  • Participate in planning / specification meetings with Customers
  • Generate detailed quotations using Prodieco’s MRP system
  • Establish preliminary project approach & participate in weekly planning meetings with the Project Development Team to review upcoming projects
  • Oversee project handover to the Design Team ensuring key deliverables are met
  • Work together with Prodieco off site sales offices globally to ensure that we are gathering the correct technical specification and meeting with their requirements

Competencies required:

  • Background in Mechanical Engineering
  • Experience working with an MRP/ERP System
  • Excellent written & verbal communication skills
  • Strong problem solving, analytical & decision making skills
  • Demonstrated technical learning aptitude
  • Proven ability to work well as part of a team & on own with minimum supervision
  • Ability to read and understand engineering drawings and standards
  • Proficient in Microsoft Office particularly Excel & Access
  •  Meticulous attention to detail & strong technical presentation skills
  •  Self-motivated and resourceful with Proven record of delivering against set goals
  • Some commercial experience an advantage
  • Seniority LevelAssociate
  • Industry
  • Mechanical or Industrial Engineering
  • Employment TypeFull-time
  • Job Functions
We manage our recruitment process in line with General Data Protection Regulations. For more information on your data protection rights please view our privacy statement on our Terms & Conditions page. Prodieco is an equal opportunities employer

Sales Support Engineer

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